Privacy Policy

This Privacy Policy explains how CP Digital Solutions ("CPDS", "we", "us" and "our") collects, uses, stores and protects personal information when you use our public website and contact us through it.

1. Who we are

CP Digital Solutions is a UK-based digital business operating the CPDS public website. For data protection questions, you can contact us at privacy@cpdigitalsolutions.co.uk.

2. Scope of this policy

This policy applies to personal data collected through the CPDS public website and direct website enquiries. It does not replace any separate contract terms, onboarding terms or product/service-specific data terms that may apply where relevant.

3. Information we collect

• Identity and contact information you submit (for example, name, business name, email address, phone number, and enquiry details).
• Basic technical and usage information generated when you browse the website (for example, browser type, device type, pages visited, and approximate location by IP).
• Communications you send us by email, contact form, WhatsApp or other channels linked from the website.

4. How we use personal data

• To respond to enquiries and provide requested information.
• To operate, maintain and improve the website and user experience.
• To manage communications and business administration.
• To meet legal and regulatory obligations.

5. Lawful bases

We process personal data where necessary for our legitimate interests (such as operating and improving our website), to take steps at your request before entering into a contract, to comply with legal obligations, and where applicable with your consent.

6. Sharing and processors

We may share information with trusted service providers who support our website and communications operations (for example, hosting, email and form processing providers). We require appropriate safeguards and only share what is necessary.

7. International transfers

Where service providers process data outside the UK, we use appropriate transfer safeguards in line with applicable UK data protection requirements.

8. Data retention

We keep personal data only for as long as needed for the purpose collected, including to deal with enquiries, maintain records and satisfy legal or regulatory obligations.

9. Your rights

You may have rights to access, correct, erase, restrict or object to processing, and to request data portability where applicable. You can contact privacy@cpdigitalsolutions.co.uk to make a request.

10. Complaints

If you have concerns about how we process personal data, please contact us first so we can try to resolve the issue. You also have the right to complain to the UK Information Commissioner's Office (ICO).

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the revised "Last updated" date.